Terms of service
by oli oli
Effective Date: 1 September 2023
- Acceptance of Terms
Welcome to by oli oli ("Website," "We," "Us," or "Our"). These Terms and Conditions ("Terms") govern your use of the Website and any purchases and services provided through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
- Compliance with Australian Consumer Law
We operate in compliance with the Australian Consumer Law (ACL) and other applicable laws and regulations, which provides consumer guarantees that cannot be excluded, limited, or modified. Your rights under the ACL are not affected by anything in these Terms.
- Orders and Products
Placing Orders: When you place an order through our Website, you are making an offer to purchase products at the prices listed on the Website. We reserve the right to accept or reject your offer for any reason including but not limited to cases where products are out of stock, pricing errors occur, or payment is not authorized. Upon successful order placement, you will receive an order confirmation email.
Product Information: We strive to provide accurate and up-to-date product information. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or specifications.
- Pricing and Payment
Pricing: All prices on the Website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. We reserve the right to modify product information and pricing at any time without notice.
Payment: We accept various payment methods as specified on the Website. Payment must be made in full before the order is processed. Payment information is transmitted securely and is not stored by us.
- Shipping and Delivery
Shipping: We will make reasonable efforts to ensure that products are shipped and delivered within the specified timeframe. However, delivery times are estimates and not guaranteed.
Delivery: Delivery times may vary based on your location and product availability.
- Returns and Refunds
Returns: If a product is defective, does not match the description, or is not of acceptable quality, you may be entitled to a refund or replacement in accordance with the ACL.
Refunds: Refunds will be issued using the same payment method for the original purchase.
Exchanges: Change of mind returns may be accepted at our discretion and subject to applicable laws.
For further details, please review our Refund Policy.
- Privacy and Data Security
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Website, you consent to our practices described in the Privacy Policy.
- Intellectual Property
Ownership: The Website and its contents, including text, images, graphics, logos, and software, are owned by or licensed to us and are protected by intellectual property laws.
Use: You may use the Website and its content for personal, non-commercial purposes only. Any unauthorized use is prohibited.
- Limitation of Liability
ACL Guarantees: Our liability for breaches of consumer guarantees under the ACL is limited to the replacement of products, the supply of equivalent products, or the cost of replacing or acquiring equivalent products.
Exclusion: To the extent permitted by law, we exclude all other warranties, guarantees, and liabilities, whether express or implied, arising from or relating to using the Website or any products purchased through it.
- Governing Law and Jurisdiction
These Terms are governed by the ACL. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of Australian courts.
- Changes to Terms
We reserve the right to update or modify these Terms at any time. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
- Contact Us
If you have any questions or concerns about these Terms or the Website, please contact us at:
by oli oli
4 Acacia Place, Abbotsford Victoria, 3067
By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Last updated: 1 September 2023